Services

Relation client

– Gestion appels entrants
– Service client
– SAV
– Emails

Développement & support

– Prise de rendez-vous
– Qualification demandes
– Suivi client

Externalisation BPO

– Saisie administrative
– Back-office
– Gestion dossiers

Pilotage

– Reporting
– Optimisation
– Analyse performance